Frequently Asked Questions

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ToogleBox General Information

What are ToogleBox's core capabilities?

 ToogleBox provides four specialized modules to enhance administrative control within Google Workspace:

- Email Damage Control: Execute domain-wide queries to bulk-delete malicious phishing emails in real-time or recall internal mistakes.

- User Directory Management: Centrally control your employees' data, corporate email signatures, vacation responders, and shared calendars.

- Contacts & Groups: Use attribute-based automation to create and update distribution lists. Delete obsolete internal contacts and manage shared contacts.

- InfoBox: Targeted corporate information management for your entire organization's ecosystem. It includes historical notification tracking, allowing admins to verify which users received and viewed specific event notifications.

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What is ToogleBox?

ToogleBox is a secure SaaS platform designed for Super Admins and IT, Marketing, and HR Managers to manage, improve, and automate Google Workspace functionalities.

What does the name ToogleBox mean?

ToogleBox stands for Toolbox for Google. It provides a comprehensive set of administrative and security tools built specifically to enhance the Google Workspace experience.

Can I use ToogleBox with a standard Gmail account?

No. ToogleBox is a Google Workspace-only service. It is not intended for regular, consumer-grade Gmail accounts.

Pricing & Licensing Models

Can I try a module before committing to a purchase?

Yes. ToogleBox offers a free trial of its services, allowing Superadmins to test its functionality in their Google Workspace environment before selecting the appropriate modules.

What are the payment and trial options?

ToogleBox offers flexible options, including a Free Trial for Superadmins and various payment methods such as PayPal, credit/debit cards, or direct wire transfers.

Is it possible to buy ToogleBox for partial domains?

ToogleBox offers partial licensing for specific Organizational Units (OUs) rather than requiring domain-wide coverage. To explore this option, contact us at contact@tooglebox.com.

Which specific modules are available for purchase?

 There are four modules available:

- Email Damage Control ($4/user/year): Includes Email Recall, Bulk Email Deletion, and e-Discovery tools.

- User Directory Management ($4/user/year): Includes Directory Enhancement, Signature Enforcement, and Vacation Responder Management.

- Contacts & Groups ($4/user/year): Includes Internal Contact Sync, Dynamic Group Management, and External Shared Contacts.

- InfoBox ($4/user/year): A content management platform for internal communications.

Full version ($12/user/year) including all four modules at a discounted price.

Can I buy only specific functionalities?

Yes. ToogleBox’s modular approach enables the purchase of only the specific sets of features you need.

How is ToogleBox pricing structured?

ToogleBox pricing is modular, starting at $4 per user/year, or the full suite can be bundled for $12 per user/year.

Installation and Technical Configuration

Can I activate ToogleBox for only certain subdomains or OUs?

Yes. Administrators can manually add subdomains or granularly enable or disable features for each organizational unit.

What is the function of the "informed user"?

The -Informed User- receives automated updates and task results following every completed action in the domain. In addition, this user can always see the tasks executed through the task history panel.

Can I delegate tasks to other users?

Yes. The Superadmin can assign specific roles to other users, allowing tasks to be delegated based on required functionality.

Can I manage multiple domains from one panel?

Yes. Superadmins can manage multiple domains through a single ToogleBox Configuration Panel if they hold that role across those domains.

How do I install ToogleBox?

A Superadmin must install ToogleBox from the Google Workspace Marketplace to grant necessary domain-wide permissions.

Security & Compliance

Does ToogleBox support custom legal agreements?

ToogleBox supports custom legal agreements to meet specific organizational compliance requirements. The company (ISPCS DBA ToogleBox) can sign documents such as Data Processing Agreements (DPAs), Business Associate Agreements (BAAs), and Non-Disclosure Agreements (NDAs) upon customer request.

What Security Certifications does ToogleBox have?

ToogleBox holds the CASA Tier 3 certification and is fully GDPR compliant, meeting all Google Workspace Marketplace security requirements.

What type of Security Scans is ToogleBox checked by?

ToogleBox undergoes monthly automated scans, including Veracode Static (SAST) and Dynamic (DAST) scans, as well as an annual manual penetration test by TAC Security.

How is data secured in the cloud?

ToogleBox utilizes Google Cloud SQL Enterprise Plus to provide data encryption at rest and in transit, network firewalls, and restricted access.

How does ToogleBox access the data in Google Workspace?

ToogleBox accesses data via OAuth 2.0 through specific Google APIs and SDKs, including the Admin SDK and Gmail API.

What are ToogleBox's technical specifications?

ToogleBox is built natively on Google App Engine (GAE), inheriting its security from Google. It interacts via Google APIs and uses Google Cloud Storage, Datastore, and Cloud SQL.

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