For those situations when you email the wrong person, reply all unintentionally, or find mistakes in a sent email
Take advantage of our real UNDO feature
Get peace of mind knowing you can undo a send
Our RECALL feature allows end-users to retrieve their sent emails effortlessly, without the need of the Super Admin
Customize the time lag to unsend emails
Super Admins set the authorized timeframe for recovering already sent emails.
Reduce confusion and long apology email explanations
Easily recall mistakenly sent emails to prevent long apology email threads
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How to install and use Email Recall
Click on each step to see the related image
1. Install the Email Recall add-on
Once you have installed ToogleBox in the Google Workspace Marketplace, you must install the Recall add-on.
2. Activate it
The Super Admin must activate the service on the Configuration Gear option "Domain Services" (turn the green switch on).
3. Set it up
Click on the Recall icon on ToogleBox's Home Page and select the domain you'd like to set. Configure the service by choosing
who can use it
(we recommend "Everybody"), set the
(could be hours, days, weeks, months, or unlimited) and define the reach and limits of the service with other related domains. You may also choose to allow users to recall
4. Choose the email that you want to Recall
Within your "sent" emails, open the email that you want to recall.
5. Click on the add-on
You must click on the recall icon located in the rightward menu of the Gmail interface and a new screen will pop-up on your right.
6. Recall the email
Click on the RECALL button. A task will be initiated and you will receive an email with the results. If an email can't be recalled (external inaccessible mailbox), the recipient will be highlighted in red in the results email.
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