The Google Workspace Super Admin installs the InfoBox add-on directly from the Google Workspace Marketplace. Once installed at the domain level, the add-on becomes accessible to all authorized users within the organization's Gmail interface.

Yes. InfoBox is available as a standalone product for organizations that do not require the full ToogleBox administrative suite. This allows companies to deploy centralized content distribution and internal communication tools independently of other domain management features.

Administrators access the creation component by logging into the ToogleBox platform and selecting the InfoBox icon. This interface allows authorized users to design visually appealing sections and elements—such as cards and images—without requiring coding experience.

End-users visualize InfoBox content through three primary channels to ensure maximum reach across the organization. Published updates are available via the Gmail side panel add-on, the dedicated InfoBox Web App (infobox.info), and the native mobile applications for both iOS and Android.

Viewers see a personalized feed of landing sections specifically targeted to their role, department, or organizational unit. This vertical-scrolling interface ensures that employees interact only with information relevant to them, eliminating the "noise" typically found in traditional corporate intranets.

Yes. InfoBox maintains a unified vertical-scrolling interface across the Gmail side panel, the web application, and mobile apps. This consistency allows users to transition seamlessly between devices while maintaining access to the same centralized knowledge repository and search capabilities.

The user's feed is organized with company dividers, visually separating the content by organization name to prevent confusion

Users can log in using their existing email credentials. They can log in with their existing Google or Microsoft credentials. For other providers, they can use the "Continue Another Way" option to create an account linked to their email with a dedicated password.

 InfoBox delivers targeted content by segmenting audiences according to specific grouping parameters. By filtering out irrelevant announcements, the platform enhances employee engagement and ensures that critical company policies and updates are immediately visible to the intended workforce.

No, InfoBox allows external users without requiring additional Google Workspace licenses, saving operational costs.

Yes. InfoBox includes a built-in search engine across all visualization channels, including the add-on, web app, and mobile app. This functionality allows users to quickly locate archived or current information, while administrators can track search tasks to identify the most sought-after data within the organization.

Pinning specific content to the top within the add-on is not supported due to technical limitations. The content is displayed in order of publication.

Yes, InfoBox is an email-agnostic platform. Users with Microsoft, Yahoo, or personal email accounts (like iCloud or personal Gmail) can be added to eternal audiences.

Yes, you can publish content to external stakeholders using the External Audiences feature.

Yes. The InfoBox app offers users control over external publisher subscriptions via a "Manage Subscriptions" screen, allowing them to opt in, block, or prioritize them.

The "House" icon defines the landing section that users see first when opening a publication. While InfoBox sets the first-created section as the default, administrators can reassign this role to any other section by clicking the house icon, ensuring that the most critical message serves as the entry point.

The system reorders sections alphabetically by default upon saving to maintain a predictable administrative structure. However, creators can use the manual reorder arrows to override this logic, allowing for a custom, chronological, or importance-based reading flow.

Yes, content order can be changed at any time using the reorder icon (two arrows) to set your preferred arrangement.

Yes. InfoBox allows administrators to restore deleted content. This safety feature ensures that content can be recovered, providing a critical fail-safe for content managers and preventing the permanent loss of organizational knowledge.

Yes. InfoBox provides a Composite Image editor that allows creators to mix customizable text with uploaded graphics directly within the platform. This feature enables administrators to design visually impactful banners and buttons without needing external graphic design software.

InfoBox supports standard text formatting, including bold, italic, and underline styles. Furthermore, administrators can customize text alignment (center, right, or left) to ensure that all internal communications remain professional and readable across all devices.

Yes. The reorder tool manages content priority within the user’s feed. By clicking the icon with two arrows, administrators can rearrange the sequence of published content, ensuring that high-priority announcements or urgent updates appear at the top of the visualization channels.

Yes. InfoBox utilizes 'Insert Internal Content' elements to eliminate data redundancy. This functionality allows creators to pull existing elements from one section into another, ensuring that updates made to the original source are automatically reflected across all linked publications.

InfoBox does not perform automatic checks for offensive content. Content moderation is the company's responsibility to ensure appropriateness.

InfoBox prevents the deletion of linked content to maintain system-wide data integrity and prevent broken links. If a user attempts to remove a section referenced elsewhere, the platform identifies the dependency and notifies the user, ensuring a seamless, error-free experience for end-viewers.

InfoBox provides four distinct permission levels to ensure secure and organized content management: Viewer, Editor, Publisher, and Manager. This role-based access control (RBAC) allows organizations to delegate content creation and publishing duties while maintaining overall administrative oversight.

Yes, it is possible to track exactly who received mobile notifications for content updates or new events using the Content management and delivery history functionality.

Mobile push notifications provide instant notifications. Editors can customize these notifications upon content approval and publication. Browser notifications are also supported by the web app, but the Gmail add-on does not offer notifications due to technical limitations

Content Management Permissions are assigned at the account level to provide granular control over who can create, approve, or publish content. If a specific publication requires restricted access, it can be "protected," allowing administrators to assign new settings that overwrite previous defaults for that particular content piece.

Yes. The History tool tracks user engagement by providing a detailed log of management and delivery activities. By clicking the History button, administrators can monitor when content was created or published, and specifically see when users clicked, read, or searched for information.

Administrators configure the content lifespan by setting a specific date range during the publishing process. If no end date is selected, the publication remains active indefinitely until it is manually removed, providing organizations with full control over the persistence of their internal communications.

InfoBox provides the capability to filter your data using multiple criteria: Content, Section, element, date range, activity type, publishing channel, and user email.

Yes, the History button enables viewing the Content management and delivery history, where users can select any activity type, such as creating, publishing, clicking, or searching.

Yes, you can view the specific changes made to the content. To do this, select the "Update Content Info" action, then click on the "Detail" column to see a comparison of the content before and after the update.

InfoBox enables you to download the data using various filters. This data can then be readily analyzed with any available AI tool.