We inform users of this Website that the personal data they provide through the Website, whether by filling in any form, by email or any other means, will be processed pursuant to this Data Protection Policy.
Who is responsible for processing your data?
Any personal data provided through this Website will be processed by the Website owner, i.e., ISP CLOUD SERVICES, INC., whose contact data is: Registered office: 2333 Brickell Ave, Suite D-1, Miami, FL 33129, USA Telephone: +1 (305)699-5786 Email: GDPR@ispcloudservices.com
Why do we process your personal data?
Data may be processed with the following purposes, depending on the reason why it is provided:Answering requests for information, applications, questions or complaints submitted by the user in relation to the different services, and conducting subsequent follow-up on them.Providing technical support in case of any incident involving our tool.Providing personalised assistance to those interested in downloading a DEMO of our tool.
How do we process the collected data?
The owner of this website guarantees the security and confidentiality of the personal data received. To that end, the necessary technical and organisational security measures are in place to prevent any alteration, loss, or unauthorised access or processing, pursuant to the GDPR.Similarly, the website owner warrants that they never received any sanction for breach of any rule or regulation on personal data protection.
How long will we process your data?
Any data processed to answer requests for information will be kept for such time as may be required to answer your application, request or question, until its final closing. From then onwards, data will be stored as a history of communications for one year, unless you request deletion earlier. Any data processed to provide technical support and assistance in downloading our tool DEMO will be stored throughout the contractual relationship, and following that, until any potential liability derived from said relationship expires, and for the sole purpose of addressing it.
Which is the legal basis for processing your data?
The legal basis for processing data to answer requests for information will be the consent of the individual providing such data. Such consent may be withdrawn at any time, without affecting the validity of any processing performed prior to such withdrawal. Data is provided voluntarily, but if you refuse to provide it, we will not be able to answer your request or question. Therefore, providing your personal data to that end is essential for us to answer any request submitted through this Website.The legal basis for processing data to provide technical support and assistance in using our tool DEMO will be the existence of the contractual or pre-contractual relationship. In that case, providing your data is mandatory; otherwise, it would not be possible to perform the transaction.
Who will be the recipients of your data?
Data will be processed confidentially and will not be transferred to third parties, unless required by law.The website owner complies with the Privacy Shield framework of the European Union and the United States as required by the US Department of Commerce regarding the collection, use and storage of personal data transferred from the European Union to the United States. To obtain more information on the Privacy Shield Program and view ISP CLOUD SERVICES’ certification, please visit https://www.privacyshield.gov/list
What about social networks?
Which are your rights with respect to the data provided to us?
. Your request will be answered within a maximum term of 45 days, as required under the Privacy Shield Program. In case this term expires or your complaint is not duly addressed, you may resort to our independent recourse mechanism: DPAS If you provide data belonging to third parties, you are responsible for previously informing them about the full content of Article 14 of the GDPR, as required under said legal provision, and for obtaining their consent.